Returns & Exchanges
At Merchant Menswear, we stand by the quality of our garments and offer free returns or exchanges within 30 days of delivery for all unworn items in original packaging. We aim to make the process as seamless as our tailoring to ensure your complete satisfaction with every purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided via email, or use the QR code for a printer-less drop-off at authorized locations.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing